Last updated: July 23, 2023
- IntroductionWelcome to the Cleveland Hotel London. We are committed to protecting the privacy and security of our guests and website visitors. This Privacy Policy explains how we collect, use, share and protect your personal data.
- Who We AreThe Cleveland Hotel London (‘we’, ‘us’, ‘our’) is the data controller, located at 39-40 Cleveland Square, London, W2 6DA, United Kingdom.
- The Data We Collect About YouWe may collect, use, store and transfer different kinds of personal data about you:a. Identity Data: including first name, last name, marital status, title, date of birth, and gender.b. Contact Data: including billing address, delivery address, email address, and phone numbers.c. Transaction Data: including details about payments and bookings.d. Technical Data: including internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
- How We Collect Your Personal DataWe collect data from you through direct interactions (such as booking a room, filling in forms on our website) and automated technologies or interactions (as you interact with our website, we may automatically collect technical data about your equipment, browsing actions and patterns).
- How We Use Your Personal DataWe will use your personal data in the following ways:a. To manage your booking and provide our services to you.b. To process your payments, if you purchase our services.c. To prevent and detect fraud against you or us.d. To comply with our legal obligations.
- Data SecurityWe have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorization.
- Data RetentionWe will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
- Your Legal RightsUnder certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to access, correction, erasure, restriction, transfer, and to object to processing.
- Changes To Our Privacy PolicyWe may update our Privacy Policy from time to time, and we will notify you of any changes by posting the new Privacy Policy on this page.
- Contact UsIf you have any questions about this Privacy Policy, please contact us at reservations@thecleveland-hotel.com.
By using our website, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our website. Your continued use of the website following the posting of changes to this policy will be deemed your acceptance of those changes.
This policy was last updated on 23rd July 2023.